Hot80 Terms and Conditions — Your Rights & Responsibilities

By accessing or using the hot80 platform (https://hot80.app), you are deemed to have accepted these terms and conditions. If you do not agree, please refrain from using hot80.

Hot80 is an internationally licensed online gaming platform. hot80 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

These terms are written with Bangladeshi users in mind. However, hot80 does not provide services in jurisdictions where online gaming is prohibited by law. It is your responsibility to ensure compliance with your local laws before using the platform.

Providing accurate and truthful information is mandatory when registering an account on hot80. Registering with false information is a violation of these terms and may result in account termination.

• Each individual may only hold one account. Multiple accounts are strictly prohibited.
• The phone number and email address provided at registration must be accurate.
• KYC (Know Your Customer) verification must be completed before making a withdrawal.
• A copy of your national ID or passport may be required for KYC verification.
• Keeping your account password confidential is entirely your responsibility. hot80 accepts no liability for any issues arising from a shared password.
• If you suspect unauthorized access to your account, contact hot80 support immediately.

Hot80 may request additional documentation for verification at any time. Failure to comply may result in the temporary or permanent suspension of your account.

Hot80 currently supports deposits via Mobile Banking, Nagad, and Rocket. The minimum deposit is BDT 10, and the maximum is subject to applicable limits.

• Deposits are credited to your account instantly in most cases. If there is a delay due to a technical issue, please contact support.
• Withdrawal requests are typically processed within 1–24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 300.
• Withdrawal requests will not be processed without completed KYC verification.
• Wagering requirements must be fulfilled before withdrawing any winnings earned from a bonus.

To prevent money laundering, hot80 may review any suspicious transactions and may be required to report them to the relevant authorities.

All bonus and promotional offers on hot80 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• The welcome bonus is available once only, exclusively for newly registered members.
• Separate wagering requirements apply to each bonus — typically 10x to 30x the combined total of the deposit and bonus amount.
• If wagering requirements are not completed within the specified time frame after a bonus is received, the bonus and any associated winnings will be forfeited.
• Multiple bonus offers cannot be active simultaneously unless explicitly permitted.
• Hot80 reserves the right to modify or cancel any bonus offer at any time.
• Attempting to claim multiple bonuses from the same IP address or device may result in all associated accounts being closed.

All games available on hot80 are operated by third-party licensed software providers. Each game has its own rules, which can be found within the game itself.

• Game outcomes are determined by RNG (Random Number Generator) technology, independently audited by a third party.
• If a game is interrupted due to a technical error, hot80 will refund the bet amount.
• Hot80 is not liable for disconnections during gameplay; however, your bet funds remain secure.
• In Live Casino games, the dealer's decision is final.
• Separate rules apply to specific events in Sports Betting.

Hot80 reserves the right to review the outcome of any game. If a software error or inconsistency with game rules is detected, hot80 reserves the right to void the bet in question.

The following activities are strictly prohibited on hot80. Violations of these terms may result in account termination and legal action:

• Playing using bots, scripts, or automated software.
• Colluding with other players or manipulating games through coordinated cheating.
• Accessing the platform from restricted regions via VPN or proxy.
• Money laundering or any illegal financial activity.
• Using another person's account or funding your account with third-party funds.
• Attempting unauthorized access to hot80's systems or software.
• Threatening, harassing, or abusing other players or staff.

You may request to close your account at any time through hot80 support. Make sure to withdraw any available balance before the account is closed.

• Hot80 reserves the right to suspend or close any account at its discretion.
• If an account is closed due to a breach of the terms and conditions, any bonus-related balances will not be refunded.
• Maintenance fees may apply to accounts that have been inactive for an extended period (over 12 months).
• Once self-exclusion is activated, the account cannot be reactivated before the specified period has ended.

Hot80 believes gaming is entertainment — not a source of income. That's why responsible gaming is our top priority.

• You can set daily, weekly, or monthly deposit limits at any time.
• You can set session time reminders to manage how long you play.
• You can activate self-exclusion at any time to take a break from the platform for a set period.
• If you are experiencing a problem with gaming, please contact hot80 support.

Hot80 takes your personal data privacy seriously. Information collected at registration is used solely for the purpose of providing our services.

• Your information is never sold to third parties.
• Information may be disclosed to relevant authorities when required by law.
• All data is protected with 256-bit SSL encryption.

To read our full privacy policy, visit our Privacy Policy Page View.

Any dispute between hot80 and a player will first be referred to hot80 customer support for resolution.

• Hot80 will provide an initial response within 7 business days of a complaint being submitted.
• Complex disputes may take up to 30 business days to resolve.
• If a matter cannot be resolved through support, it may be escalated to the licensing authority.
• These terms and conditions are governed by the laws of hot80's licensing jurisdiction.