Privacy & Security

Hot80 Privacy Policy — Your data is our responsibility

This Privacy Policy clearly sets out what personal information we collect while you use the hot80 platform, how it is used, where it is stored, and how it is kept secure.

Last Updated: January 2026
1 Introduction

Hot80 (https://hot80.app) takes the privacy of its users seriously. When you create an account or use the platform, certain personal information is collected. This Privacy Policy is intended to clearly explain how that information is handled.

This Privacy Policy is part of hot80's Terms & Conditions terms and conditions. By using the platform, you agree to this Privacy Policy. If you have any objections, please refrain from using hot80.

hot80 never sells your personal information or shares it with third parties for advertising purposes.

Hot80 is an internationally licensed online gaming platform, and we adhere to international data protection standards. Our Privacy Policy is reviewed and updated regularly to ensure it remains aligned with applicable laws and best practices.

2 What information is collected

Hot80 collects various types of information. The table below provides a breakdown by category:

Categories of Information What is included Reason for Collection
Identity Information Full name, date of birth, nationality KYC verification and age confirmation
Contact Information Email address, mobile number Account communication and security
Financial information Payment method, transaction history Deposit & Withdrawal Processing
Identity Documents NID / passport copy KYC verification and fraud prevention
Device Information IP address, browser, and device type Security Monitoring
Gaming information Game history, bet amounts, wins & losses Responsible Gaming & Service Improvement

Beyond the information listed above, hot80 does not collect any additional sensitive data such as religious beliefs, political opinions, or medical history.

3 How We Collect Information

Hot80 collects your information in the following ways:

  • Directly from you: Information you provide directly during registration, KYC form submission, or when contacting support.
  • Automatically: Device and browser information is collected automatically via cookies, log files, and tracking technologies while you use the platform.
  • Via third parties: Relevant information may be received from payment processors (Mobile Banking, Nagad, Rocket) and identity verification services.
  • Through game software providers: Game session data may be collected while playing Live Casino or slots games.

hot80 will never ask for or collect your password, bank PIN, or OTP. If anyone requests this information, it is a sign of fraud.

4 How We Use Your Information

Hot80 uses collected data only for specific, legitimate purposes. In accordance with our Privacy Policy, your information is used for the following:

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To complete the KYC (Know Your Customer) verification process.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To provide customer support and resolve any issues you raise.
  • To enforce hot80's terms and conditions.
  • To promote responsible gaming and identify problematic gaming behaviour.
  • To improve platform services and enhance the user experience.
  • To comply with applicable laws and regulations.

Hot80 never uses your information for advertising sales. Our marketing communications relate solely to hot80's own offers, and you can opt out at any time.

5 Information Sharing & Disclosure

Hot80 does not generally share your personal information with third parties. However, there are certain circumstances where disclosure may be necessary:

  • Payment processors: Necessary financial information is shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
  • KYC verification services: Document information may be shared with licensed third-party services for identity verification.
  • Legal authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement.
  • Game software providers: Minimum data required for game operation may be shared with licensed game providers.

hot80 never sells your information. Any third party handling data on hot80's behalf is required to uphold the same privacy standards.

6 Cookie Policy

Hot80 uses cookies. Cookies are small text files stored in your browser that help improve the website's functionality and your overall experience.

  • Essential cookies: These cookies are essential for maintaining login sessions and platform security. Disabling them will prevent the platform from functioning properly.
  • Functional cookies: Used to remember your language preference, game settings, and personalized experience.
  • Analytics Cookies: Used to monitor platform usage and improve services. These collect data anonymously.

You can manage or disable cookies through your browser settings, though doing so may limit some features on hot80.

7 Data Retention & Deletion

Hot80 retains your information for as long as it is needed. All data is kept for the duration that your account remains active.

  • Even after account closure, transaction data may be retained for up to 5 years due to legal obligations.
  • KYC documents are retained in accordance with regulatory requirements.
  • Data from inactive accounts may be deleted or anonymised after a specified period.
  • You may request deletion of your data; however, certain information may need to be retained due to legal obligations.

All data is stored on servers protected by 256-bit SSL encryption and modern security technology. hot80 conducts regular security audits to ensure your privacy is fully upheld.

8 Your rights

Under hot80's Privacy Policy, you have the following rights over your own information:

  • Right to Access: You have the right to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
  • Right to Opt Out of Marketing: You can opt out of promotional emails or messages at any time.

To exercise any of these rights, contact hot80 support at: [email protected] — we will respond within 30 business days.

9 Minors' Privacy

Hot80 is strictly prohibited for users under 18. In line with hot80's Privacy Policy, we do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • If a minor creates an account, it will be immediately closed and all associated data will be deleted.
  • If parents have any concerns, they can contact hot80 support.

hot80 is strictly prohibited for anyone under 18. Responsible gaming is our top priority.

10 Policy Updates

Hot80 may update this Privacy Policy when necessary. If significant changes are made, you will be notified by email or through the platform.

  • The date of any change will be shown at the top of the page as "Last Updated".
  • Continued use of hot80 after any update constitutes acceptance of the revised policy.
  • The support team can provide a copy of a previous policy version upon request.

If you have any questions about this Privacy Policy, the hot80 support team is always ready to help.

Key features of the hot80 Privacy Policy

A simple summary of how your information is kept secure

SSL encryption

All your data on hot80 is secured with 256-bit SSL encryption. Bank-grade security is maintained for every transaction.

We Never Sell Your Data

Hot80 never sells your personal information to third parties. Protecting your privacy is a commitment we stand by.

KYC protection

Your KYC documents are stored with the highest level of security. Only the necessary information is shared with licensed verification services.

Your control

From opting out of marketing messages to correcting your data — you have full control over your information on hot80.

Regular Security Audits

Hot80's systems are regularly audited by third-party security experts to ensure your privacy is always protected.

24/7 Support

For any questions or concerns about our Privacy Policy, the hot80 support team is available 24/7, every day of the week.

Frequently Asked Questions

Top FAQs about our Privacy Policy

No, hot80 never sells your personal information. Under our Privacy Policy, data is used solely for service operations and legal obligations.

Your KYC documents on hot80 are stored on servers secured with 256-bit SSL encryption. Only authorized personnel can access this information when required, and every access is logged.

Yes, you can contact hot80 support to request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations.

No, your gaming history is completely confidential. It is used only for responsible gaming monitoring and service improvement, and is never shared with any party without a valid legal order.

If significant changes are made, hot80 will send a notification to your registered email. You can also check the "Last Updated" date at the top of the page to see when the most recent changes were made.
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